Thursday, January 26, 2017

AT&T Causing major headaches with Transition from GSM 2G to GSM 3G/4G Service and putting lives and property in jeopardy

On January1st 2017 AT&T Nationwide shut down its old 2G GSM data Network

In doing so they required all Burglar and Fire Alarm company's to upgrade their  existing 2G units to the new 3G/4G units.

Everything was going fine I like many company's put in the new 3G/4G communicators and where getting good solid signals on 3G/4G  but then when AT&T shit down 2G all of a sudden  now the good solid 3G/4G signals are no longer there or extremely low causing a mad dash to add on external antennas, re-position the units  etc. to try and capture a signal. 
The end result many Burglar and Fire Alarm customers are being left without protection if the Cellular Communicators are the sole means how the signal from their systems are being sent out.

It appears AT&T  has not properly deployed the new service and no one is getting answers from them in the mean time millions of homes and business have spotty to no coverage should their alarms activate.

Not a good situation to be in. Most of my customers cellular is used for back up incase the internet or hone line fails so signals are getting good and as i get a fail to communicate signal I can go and fix it
but large company's do not have this luxury and are scrambling to get things done becuse of the many thousands of accounts they have.

We had similar issues when AT&T transitioned from Amps Analog to GSM Digital a few years back but nothing like we are currently seeing. what ever they are doing to get things optimized in their network I hope they get it done soon so people can get a good nights sleep because myself and many other alarm company owners are not.

Monday, January 16, 2017

A major jewelry store burglary in Wexford that went unsolved : from the dark matters & mysteries blog

You would not think Pittsburgh was a big place for diamond and jewelry business but you would be mistaken. Not only does Pittsburgh have a Office building dedicated to high end jewelers known as The Clark Building on liberty ave but it has also had some high profile Jewel Burglaries as well .

One such story involves the David Weiss Company they where popular catalog stores back in 1970s and 80's  along with Basco's and Dele Kenpers  all 3 long since out of business it sat Katy corner  across from popular shopping center and down off road which made it a perfect target being isolated.  Especially since the front of the store faced the rear of the highway .

One night while working for Holmes Protection as an alarm runner repairman   in 1980 my runner Partner  the late Stanley Churma and I were sent to fix the Alarm at the David Weiss catalog showroom in Wexford on US 19. Stanley goes on to tell me this store was the reason Holmes had to install  the Wells Fargo Line Security  Unit on their McCullough Loop system .Which was used to transmit alarm signals to Holmes Downtown Pittsburgh Offices. After they suffered a major loss at this store in the 70's 



A McCullough loop is basically a large single loop of telephone wire which starts at the central office and is starts out then goes to the individual clients panel and on to the next as many as 100 alarms could be monitored on this loop  each control had a small dc motor which would punch out a unique code in the office to tell when it was turned on and off or was in alarm and Holmes had McCullough loops which went all the way up to to Meadville Pa which monitored fire alarms at Amway feed mills 100 miles away. Of course McCullough loops had there problems as well and this is where burglars took advantage and why the line security unit needed installed.

Certain times of days when business where opening and closing multiple transmitters coming into the office could confuse the pen which made the marks on the tape and overlap each other  a real mess you could not tell some times of all alarm panels had closed properly.

Another problem which was exploited and allowed the David Weiss in Wexford to be burglarized in late 70's  and  tens of thousands in Jewelry stolen was the loop had  no way of knowing if it was going thru a customers
 panel or not, a smart burglar just had to know where to place a jumper on the McCullough loop after measuring phone line voltages and determining which pair to jump and could bypass the panel which happened in Wexford.
To combat this high risk customers after this major burglary had modules placed in there panels and the line security unit looked to see that each panel was sending a special code to it if it did not see the code coming from the panels every 90 seconds an alarm went off and  armed runners like myself where dispatched to see what was going on. This technology worked excellent for many years but eventually burglars with computers where able to emulate it with another computer . McCullough loops have almost completely gone away with private secure 2 way radio and encrypted cellular and internet communicators now in use. Holmes Protection which was based out of NYC no longer exsists and was merged with one of the big national alarm companys.

Now for just such a burglary to go down  takes a burglary crew and many times big burglary where often thought to be pulled off by the local mafia crime family since they where  military precise. and left few clues . To my knowledge no one was ever arrested .


Of course with security getting harder to beat at night this has lead thieves to use the much ore risky tactic of day lite armed robberies where several armed thieves hit the place and break into show cases with sledge hammers and clean them out while holding employees hostage.